Frequently asked questions

​ Popping boba explodes in your mouth! These are small capsules filled with syrup, light and especially fruity to integrate into your Bubble Teas, but also to enjoy in desserts or cocktails

​ Jellies is flavored coconut pulp. Sometimes called Boba Jelly, they have the appearance and texture of a soft candy and slip very well into any recipe. Jellies are sometime used as a complement and are a nice addition to achieve an interesting variety of textures in the mouth!

​ Tapioca pearls have an elastic and soft consistency, somewhat reminiscent of chewing gum. They are made from cassava flour and brown sugar. They must be cooked before adding them to your beverages.

Absolutely! Why not? Add jelly, boba and tapioca in the same glass, according to your tastes or those of your customers… Please and surprise them!

For a 16 oz glass, we suggest about 120 g total, or two popping boba spoon very full. For a 24 oz glass, use 3 or 4 instead (for a total of about 240 g) and adjust according to your needs!

Well, it depends on your recipes and the sizes of glasses used, but here are some pointers:

Popping boba (3.2 kg): If you only use boba in your recipes, you can make about 18 16 oz. cups (120g/glass) or 9 24 oz. cups (240 g/glass). If you combine boba, jelly, and tapioca, you can make even more, depending on the quantities used.

Powder (1 kg): approximately 30 16 oz glasses (30 g per glass) or 20 24 oz glasses (45 g per glass).

Syrup: quantity vary depending on the desired taste intensity, but in general, with 2.5 L of syrup you will get more or less 55 16 oz glasses (45 ml per glass) and approximately 40 24 oz glasses (60 ml per glass).

Jelly: a halfspoonful (30 g) to a full spoonful (60 g) of jellies per glass is usually enough; they are used more as a supplement. With a bucket of jelly, you can really make a lot of people happy!

Tapioca: If you’re using just tapioca, the proportions are similar to those for popping boba, which is about 18 16 oz glasses (120 g per glass) or 9 24 oz glasses (240 g per glass). Used as a supplement, tapioca is a bit like jelly: you can put it in as much as you want, depending on your taste.​

In short, it all depends on your creativity and your recipes!

No choice but to cook them, because otherwise, you simply won't digest them! But be careful, you have to cook them... just enough! They must be boiled until they are tender, but still slightly crunchy. If they are not cooked enough, they will be too firm and difficult to chew. On the contrary, if they are cooked for too long, they will be soft and mushy. To know how to make your tapioca a success, it's just here!

Storage time? 
Raw: Several months if you keep them in their original bag, an airtight container (or even better, a sealed bag), away from heat, light and humidity.
Cooked: 8 to 12 hours max at room temperature, in a simple syrup (half water/half dissolved sugar mixture). And above all, don't put them in the fridge!​

Nope. The taste, but especially the texture, will not survive.

Black tea is the classic, it remains a safe bet, but you always have the choice: green tea, oolong or even a herbal tea like our Lime Gelato. As it is the basis of your Bubble Teas, we suggest you invest in a quality tea, it makes all the difference!

Green tea: ideal for fruity Bubble Teas. 
Black tea: the base of milky drinks and beverages based on flavored powders. 
Oolong tea: a perfect mix for milk and fruits like peach, mango or pineapple.​

Usable in hot or cold drinks, with or without tea, they mix very well with each other, whether they are creamy or sour. You just have to measure them well, that's the secret to a well-measured Bubble Tea! We suggest you add 2 spoon of powder (30 g) pour unfor a 16 oz Bubble Tea or 3 spoon (45 g) for 24 oz.

If you dream of an even creamier and smoother texture for your already creamy Bubble Teas, the milk substitute is exactly what you need! Little reminder: it is only used with creamy powders. In addition, it is perfect for enhancing the richness and balance of flavors in your mixes!

Popping boba and jelly
Before opening: several months, away from heat and light. 
After opening: keep in the fridge, in their syrup and consume within the following month. Tip: Popping boba and jelly are perfect for your creations, and thanks to their long conservation, they save you a lot of unnecessary losses!

Syrups and powders 
Basically, all of this is essentially composed of elements that are impossible to waste (or almost!). Keep the powder in an airtight container to preserve its aromas, in a dry and cool place and the syrup container tightly closed, in the same place! Consumed within 6 months, don't worry!​

Tapioca 
Raw: Several months if you store them in an airtight container or sealed bag, away from heat and humidity. 
Cooked: 8 to 12 hours max at room temperature (not in the fridge!), in a simple syrup (half water/half dissolved sugar mixture).​

Most of them? no...but!

Teas and powders: tea is naturally allergen-free. Our powders are also for the majority. 
Milk substitute: here, you may find traces of lactose. 
Tapioca pearls: made from cassava starch, they are usually gluten-free and allergen-free. 
Boba and jelly: mostly gluten-free (agar-agar, coconut).​

But...

Cross-contamination: In counters and factories, where many products coexist, there can unfortunately be mixtures of allergens. 
Syrups and additives: The different colorings or preservatives used could hide certain traces of allergens.

Tips for you or your clients with allergies or intolerances: 
Play it safe: Classic tapioca pearls and simple teas are good options. 
Personalize: Choose what goes into their drink and minimize risk.​

Yes! Our popping boba, syrups and tapioca pearls are vegan. These products are not certified as vegan, but they do not contain any animal-based ingredients, which makes them an interesting choice for those who adhere to this diet. 

You can create almost anything!! Our Popping boba and syrups adapt to many other drinks: cocktails with or without alcohol, fruity smoothies, sparkling lemonades… If you really want to play with flavors, you can even add them to desserts (like on ice cream!). Let your creativity run wild!

Of course! Even if you don't have a business, you can order from us. Just create an account on our site and that's it!

First, you need to create an account. If you haven't already, click on "Sign in" at the top of the screen and then on "Don't have an account?" to create one. 
If you forgot your password, no worries! Click on "Reset password" and a link will be sent to you by email (remember to check your junk mail!). Then, start shopping!

Select your favorite products, the quantities and flavors you want, then add them to your cart. When your purchases are complete, add your billing and shipping addresses and make the payment online, by credit card or via PayPal.​

We are fast; we prepare your order in 24 to 48 hours, on working days. After that, we entrust it to our carrier. Once it is in their hands, however, the delays are beyond our control (but usually, it goes quickly!).

No, all orders must be placed and paid for on our website. Once your order is ready, you will receive a confirmation email (remember to check your junk mail just in case!).

Shipping costs are calculated based on the weight of your order and the location where it will be shipped. Before you complete your payment, you will see the applicable fees. If you choose to pick up your order, no fees will be added.

Yes! If this is what you want, select "Warehouse Pickup" at the end of your order. We are located in Saint-Christophe d'Arthabaska, in sector Bois-Francs. It's just here!

Becoming a retailer with us is much more than an opportunity to increase your turnover! It also gives you access to several exclusive benefits.

All you need to do is provide us with a valid NEQ from the Registraire des entreprises du Québec to take advantage of our personalized service and competitive prices. In addition, you will benefit from our expertise in the world of Bubble Tea to integrate our products into your offer and maximize your success!

Click on the yellow "Become a Retailer" button at the top right and fill out the form there, with the requested information. Afterwards, a link will be sent to you, within a period varying between 24 and 48 hours, to confirm the creation of your account and give you access to it. 

TIP: If you have special instructions to facilitate delivery (for example: closed on Mondays, opening at noon, etc.), now is the time to enter them, in the same box as the delivery address, so that everything is adjusted correctly.​